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Windows Update exists to keep Windows and other Microsoft software updated, usually with little intervention from us. This includes security updates that are pushed out on ​Patch Tuesday.

Unfortunately, sometimes one or more of those patches will cause a problem, ranging from serious ones like error messages preventing Windows from starting to less serious ones like video or audio problems.

If you're confident that the problem you're experiencing began only after one or more Windows updates, whether manual, automatic, on Patch Tuesday, or otherwise, continue reading for help on what to do next.

This might also be a good time to look over our Windows Updates & Patch Tuesday FAQ page if you haven't already.

​Note: Any of Microsoft's operating systems could experience problems after Windows updates are installed, including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and Windows Server versions.

Important: Please read the How to Use This Troubleshooting Guide and Are You Sure This Is an Issue Caused by a Windows Update? sections below before moving on to the troubleshooting steps! To get your computer running again, you need to understand how this troubleshooting is organized, as well as make sure that your problem really was most likely caused by a Windows update.

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How to Use This Troubleshooting Guide

I wouldn't normally explain how to use a troubleshooting guide, but since you have the great fortune of a theory about the cause of your problem, the help I provide below is structured a bit differently than other tutorials I've created where you work through some other problem with a completely unknown cause.

That said, the first thing you need to do is read the Are You Sure This Is an Issue Caused by a Windows Update? section below.

Even if you're 100% certain that an update from Microsoft caused the problem you're having, do me a favor and read it anyway. If you spend the next hour or two trying to fix a problem using the wrong assumption about its cause, it's unlikely that you're going to walk away with a working computer.

Once you're fairly certain that your issue is directly related to the installation of one or more Windows updates, the second thing to do is decide which set of troubleshooting steps to follow, either Windows Starts Successfully, or Windows Does Not Start Successfully.

Fast ring Insiders aren't having all of the fun today; the Slow ring is in for a treat, too.

Windows 10 preview build 16278 is now rolling out to Slow ring Insiders, less than a week after it first landed on the Fast ring. Microsoft is winding down development on the Fall Creators Update now, meaning no new features are expected to roll out. Instead, expect a lot of spit and polish, which is exactly what 16278 delivers.

Here's a recap of all of what's fixed in build 16278:

We fixed an issue where upgrading to recent flights would fail if you had a speech for a secondary language installed.

We fixed an issue where printing from 32-bit apps running on 64-bit versions of the OS was broken when using v3 print drivers on recent builds.

The ability to take HDR screenshots on your PC via the Xbox app has been removed starting with this build. We plan to re-introduce this feature again in the future.

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We fixed an issue resulting in drag and drop onto websites intermittently not working in Microsoft Edge.

We fixed an issue where Microsoft Edge would crash after choosing to pin certain websites to Start.

We fixed an issue in Microsoft Edge for certain websites where after watching an embedded video full screen then using Esc to return to the page would result in the video controller no longer being visible.

This is one of several builds flighted by Microsoft within the past week. Earlier today, Fast ring Insiders got their own new build with 16281, and "Skip Ahead" Insiders were treated to the first Redstone 4 build to head into testing just yesterday.

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