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How to Fix Problems Caused by Windows Updates


Windows Update exists to keep Windows and other Microsoft software updated, usually with little intervention from us. This includes security updates that are pushed out on ​Patch Tuesday.

Unfortunately, sometimes one or more of those patches will cause a problem, ranging from serious ones like error messages preventing Windows from starting to less serious ones like video or audio problems.

If you're confident that the problem you're experiencing began only after one or more Windows updates, whether manual, automatic, on Patch Tuesday, or otherwise, continue reading for help on what to do next.

This might also be a good time to look over our Windows Updates & Patch Tuesday FAQ page if you haven't already.

​Note: Any of Microsoft's operating systems could experience problems after Windows updates are installed, including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and Windows Server versions.

Important: Please read the How to Use This Troubleshooting Guide and Are You Sure This Is an Issue Caused by a Windows Update? sections below before moving on to the troubleshooting steps! To get your computer running again, you need to understand how this troubleshooting is organized, as well as make sure that your problem really was most likely caused by a Windows update.

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How to Use This Troubleshooting Guide

I wouldn't normally explain how to use a troubleshooting guide, but since you have the great fortune of a theory about the cause of your problem, the help I provide below is structured a bit differently than other tutorials I've created where you work through some other problem with a completely unknown cause.

That said, the first thing you need to do is read the Are You Sure This Is an Issue Caused by a Windows Update? section below.

Even if you're 100% certain that an update from Microsoft caused the problem you're having, do me a favor and read it anyway. If you spend the next hour or two trying to fix a problem using the wrong assumption about its cause, it's unlikely that you're going to walk away with a working computer.

Once you're fairly certain that your issue is directly related to the installation of one or more Windows updates, the second thing to do is decide which set of troubleshooting steps to follow, either Windows Starts Successfully, or Windows Does Not Start Successfully.

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